π Shipping & Store Policies
At CORPUSHOP, we are committed to delivering your favorite body care essentials to your doorstep as quickly and smoothly as possible. Please read our shipping, cancellation, and damaged product policies below.
π¦ Shipping & Delivery Policy
Processing Times
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Standard Orders: All orders are processed within 24 hours of receipt (excluding weekends and public holidays).
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Sale & Promotional Periods: During sales, special bundle offers, or high-volume periods, processing and delivery may take 5β7 business days.
Delivery Timelines & Rates
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Lahore: 1β2 business days.
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Rest of Pakistan: 3β5 business days.
Order Tracking
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Once your order is dispatched, you can easily track its status by contacting our customer support team directly through our social media platforms with your order number.
π« Order Cancellation Policy
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Before Dispatch: Orders that have not yet been processed or dispatched can be canceled for a full refund.
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After Dispatch: Once an order has been shipped, it cannot be canceled. Returns and refunds will be processed according to our store's standard return policy.
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Refund Method: Refunds for canceled orders will be issued to your original payment method, subject to standard bank processing timelines.
πΉ Damaged Product Policy
We take great care in packaging your products safely. However, in the rare event that your package arrives damaged, please follow our claim process:
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Video Proof Required: Refunds or replacements for damaged products will only be processed if a clear, uninterrupted unboxing video is provided showing the original package opening and the damaged item inside.
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Claims submitted without an uninterrupted unboxing video cannot be accepted.
π¬ Have Questions?
If you have any questions regarding your shipment or need assistance with an existing order, feel free to reach out to us via our official social media channels and you can chat with us on Whatsapp through the given number in footer Or fill the form in the contact page.